If a user is attempting to reset their password and requests more than 3 security codes, their account will become locked and they will not be able to request another security code until after midnight.
They will see this message:
The admin staff in the school however can unlock the account if necessary.
This is done in:
- Users & Groups
- Drag and drop the name of the user from the 'No Access' list on the left back to their correct user role