---
title: Guides for Parents | Help Center
description: One-stop-shop for Parent and Guardian knowledge articles
---

[Skip to content](https://support.vsware.ie/en/guides-for-parents#main-content)

English

Show submenu for translations

![VS-Logo-1.jpg\]](https://support.vsware.ie/hs-fs/hubfs/VS-Logo-1.jpg?height=40&name=VS-Logo-1.jpg)

- [Tickets](https://support.vsware.ie/tickets-view)
- [Sign out](https://support.vsware.ie/_hcms/mem/logout)

Open main navigation

Close main navigation

- [Tickets](https://support.vsware.ie/tickets-view)
- [Sign out](https://support.vsware.ie/_hcms/mem/logout)
- English
  
  Show submenu for translations
- Go to vsware.ie

 Go to vsware.ie

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Center](https://support.vsware.ie/en)
2. [Guides for Parents](https://support.vsware.ie/en/guides-for-parents)

# Guides for Parents

 One-stop-shop for Parent and Guardian knowledge articles

- [Sign In/Out](https://support.vsware.ie/en/sign-in/out-)
- [Parents using VSware Admissions](https://support.vsware.ie/en/parents-using-vsware-admissions-)

## Parent App Video Guides

- [How to Download the VSware App (Mobile)](https://support.vsware.ie/en/how-to-download-the-vsware-app-mobile)
- [How to Find Your School in the App (Mobile)](https://support.vsware.ie/en/how-to-find-your-school-in-the-app-mobile)
- [How to create or reset your password (mobile)](https://support.vsware.ie/en/how-to-create-or-reset-your-password-mobile)
- [How to Log Into VSware (Mobile)](https://support.vsware.ie/en/how-to-log-into-vsware-mobile)
- [How to Turn On Notifications (Mobile)](https://support.vsware.ie/en/how-to-turn-on-notifications-mobile)
- [How to View Your Student’s Profile (Mobile)](https://support.vsware.ie/en/how-to-view-your-students-profile-mobile)
- [How to Switch Between Students (Mobile)](https://support.vsware.ie/en/how-to-switch-between-students-mobile)
- [How to Submit a Future Absence Request (Mobile)](https://support.vsware.ie/en/how-to-submit-a-future-absence-request-mobile)
- [How to Explain a Past Absence (Mobile)](https://support.vsware.ie/en/how-to-explain-a-past-absence-mobile)

See less ▼

## Parent App

- [Paying a Fee with Installments – Parent Guide](https://support.vsware.ie/en/paying-a-fee-with-installments-parents)
- [How to Manage Your Payment Methods in VSware - (Mobile)](https://support.vsware.ie/en/how-to-manage-payment-methods-in-vsware-mobile)
- [Parent App - Everything you need to know](https://support.vsware.ie/en/parent-app-overview)
- [Parent App - Downloading the app and logging in](https://support.vsware.ie/en/parent-app-downloading-and-logging-in)
- [Parent App - Dashboard](https://support.vsware.ie/en/parent-app-dashboard)
- [Parent App - Attendance](https://support.vsware.ie/en/parent-app-attendance)
- [Parent App - Assessment](https://support.vsware.ie/en/parent-app-assessment-notes)
- [Parent App - Behaviour](https://support.vsware.ie/en/parent-app-notes-behaviour)
- [Parent App - Timetable](https://support.vsware.ie/en/parent-app)
- [Parent App - Personal Info](https://support.vsware.ie/en/parent-app-personal-info)
- [Parent App - Fees](https://support.vsware.ie/en/parent-app-fees-notes)
- [Parent App - Student Options](https://support.vsware.ie/en/parent-app-notes-options)
- [Parent App - Multi-Account Login](https://support.vsware.ie/en/parent-app-multi-account-login)
- [Parent App - Permission Slips](https://support.vsware.ie/en/parent-app-permission-slips)

See less ▼

## Submitting an absence to the school

- [Parent App - Submit an Absence Request](https://support.vsware.ie/en/submit-an-absence-request)
- [Parent App - Video - Parent sending an 'Absence Request' to the school using a desktop browser](https://support.vsware.ie/en/a-parent-sending-an-absence-request)

## VS-Mail

- [Parent App - VS-Mail](https://support.vsware.ie/en/parent-guide-to-vs-mail)

## Book and Supply Hub

- [Parent App - Book & Supply Hub](https://support.vsware.ie/en/parent-app-student-options)

- [Frequently Asked Questions](https://support.vsware.ie/en/frequently-asked-questions#main-content)

    - [Login and clearing the cache FAQ (all users)](https://support.vsware.ie/en/frequently-asked-questions#login-and-clearing-the-cache-faq-all-users)
    - [Teacher FAQ](https://support.vsware.ie/en/frequently-asked-questions#teacher-faq)
    - [Timetable FAQ](https://support.vsware.ie/en/frequently-asked-questions#timetable-faq)
    - [Managing Students and general administration FAQ](https://support.vsware.ie/en/frequently-asked-questions#managing-students-and-general-administration-faq)
- [Guides for Parents](https://support.vsware.ie/en/guides-for-parents#main-content)

    - [Parent App Video Guides](https://support.vsware.ie/en/guides-for-parents#parent-app-video-guides)
    - [Parent App](https://support.vsware.ie/en/guides-for-parents#parent-app)
    - [Submitting an absence to the school](https://support.vsware.ie/en/guides-for-parents#submitting-an-absence-to-the-school)
    - [VS-Mail](https://support.vsware.ie/en/guides-for-parents#vs-mail)
    - [Book and Supply Hub](https://support.vsware.ie/en/guides-for-parents#book-and-supply-hub)
- [Teacher User Guides](https://support.vsware.ie/en/teacher-user-guides#main-content)

    - [General Teacher Guides](https://support.vsware.ie/en/teacher-user-guides#general-teacher-guides)
    - [Attendance](https://support.vsware.ie/en/teacher-user-guides#attendance)
    - [Assessment](https://support.vsware.ie/en/teacher-user-guides#assessment)
    - [Rooms & Seating Plans](https://support.vsware.ie/en/teacher-user-guides#rooms-seating-plans)
    - [Behaviour](https://support.vsware.ie/en/teacher-user-guides#behaviour)
    - [VS-Mail](https://support.vsware.ie/en/teacher-user-guides#vs-mail)
    - [Care Monitor Alerts (Student Alerts)](https://support.vsware.ie/en/teacher-user-guides#care-monitor-alerts-student-alerts)
- [Assessments](https://support.vsware.ie/en/assessments#main-content)

    - [Assessments user guides for Admin](https://support.vsware.ie/en/assessments#assessments-user-guides-for-admin)
- [Timetabling](https://support.vsware.ie/en/timetabling#main-content)

    - [General Timetabling](https://support.vsware.ie/en/timetabling#general-timetabling)
    - [Timetable Construction](https://support.vsware.ie/en/timetabling#timetable-construction)
    - [Publishing the Timetable](https://support.vsware.ie/en/timetabling#publishing-the-timetable)
    - [Timetable Extras](https://support.vsware.ie/en/timetabling#timetable-extras)
    - [Rotations in Timetabling](https://support.vsware.ie/en/timetabling#rotations-in-timetabling)
    - [Rooming and Room Pools](https://support.vsware.ie/en/timetabling#rooming-and-room-pools)
    - [Live Timetable Editing](https://support.vsware.ie/en/timetabling#live-timetable-editing)
- [P-POD](https://support.vsware.ie/en/p-pod)
- [Guides for Students](https://support.vsware.ie/en/guides-for-students#main-content)

    - [Logging Into VSware](https://support.vsware.ie/en/guides-for-students#logging-into-vsware)
- [School's guide to Parent Accounts](https://support.vsware.ie/en/schools-guide-to-parent-accounts#main-content)

    - [Setting up parent accounts](https://support.vsware.ie/en/schools-guide-to-parent-accounts#setting-up-parent-accounts)
    - [Enabling Options for Parents](https://support.vsware.ie/en/schools-guide-to-parent-accounts#enabling-options-for-parents)
- [Permission Slips (Communications Package)](https://support.vsware.ie/en/permission-slips-communications-package)
- [VS-Mail (Communications Package)](https://support.vsware.ie/en/vs-mail-communications-package)
- [Student Profiles](https://support.vsware.ie/en/student-profiles#main-content)

    - [Student Personal / Household Information](https://support.vsware.ie/en/student-profiles#student-personal-household-information)
    - [AEN / Medical Data](https://support.vsware.ie/en/student-profiles#aen-medical-data)
    - [Student Class Information](https://support.vsware.ie/en/student-profiles#student-class-information)
    - [Student Accounts](https://support.vsware.ie/en/student-profiles#student-accounts)
- [Attendance](https://support.vsware.ie/en/attendance#main-content)

    - [General Attendance Guides](https://support.vsware.ie/en/attendance#general-attendance-guides)
    - [Marking Attendance](https://support.vsware.ie/en/attendance#marking-attendance)
    - [Attendance Reports](https://support.vsware.ie/en/attendance#attendance-reports)
- [Passwords and Security](https://support.vsware.ie/en/passwords-and-security#main-content)

    - [Users and Groups](https://support.vsware.ie/en/passwords-and-security#users-and-groups)
    - [Passwords and Security](https://support.vsware.ie/en/passwords-and-security#passwords-and-security)
- [Principal and Secretary Profiles](https://support.vsware.ie/en/principal-and-secretary-profiles#main-content)

    - [Absence Requests](https://support.vsware.ie/en/principal-and-secretary-profiles#absence-requests)
- [Teacher Profiles](https://support.vsware.ie/en/teacher-profiles#main-content)

    - [Login and Passwords](https://support.vsware.ie/en/teacher-profiles#login-and-passwords)
    - [Teachers Tab](https://support.vsware.ie/en/teacher-profiles#teachers-tab)
- [Groups](https://support.vsware.ie/en/groups#main-content)

    - [Creating / Editing Groups](https://support.vsware.ie/en/groups#creating-editing-groups)
- [Behaviour](https://support.vsware.ie/en/behaviour#main-content)

    - [Behaviour Reports](https://support.vsware.ie/en/behaviour#behaviour-reports)
- [Book & Supply Hub](https://support.vsware.ie/en/book-supply-hub)
- [Classes](https://support.vsware.ie/en/classes#main-content)

    - [Class List Manager](https://support.vsware.ie/en/classes#class-list-manager)
    - [Teaching Groups](https://support.vsware.ie/en/classes#teaching-groups)
    - [Managing staff and teachers](https://support.vsware.ie/en/classes#managing-staff-and-teachers)
- [Classroom Based Assessment](https://support.vsware.ie/en/classroom-based-assessment)
- [DTR Returns - September Returns & Subject Codes](https://support.vsware.ie/en/dtr-returns-september-returns-subject-codes)
- [Fees](https://support.vsware.ie/en/fees)
- [Mailing Labels](https://support.vsware.ie/en/mailing-labels#main-content)

    - [Mailing Labels](https://support.vsware.ie/en/mailing-labels#mailing-labels)
- [Settings](https://support.vsware.ie/en/settings#main-content)

    - [Subjects](https://support.vsware.ie/en/settings#subjects)
    - [Templates](https://support.vsware.ie/en/settings#templates)
    - [Calendar](https://support.vsware.ie/en/settings#calendar)
- [SMS](https://support.vsware.ie/en/sms)
- [Supervision & Substitution](https://support.vsware.ie/en/supervision-substitution#main-content)

    - [Recording Teacher Absence](https://support.vsware.ie/en/supervision-substitution#recording-teacher-absence)
    - [Reporting on Substitution](https://support.vsware.ie/en/supervision-substitution#reporting-on-substitution)
    - [Long Term Leave](https://support.vsware.ie/en/supervision-substitution#long-term-leave)
    - [Class Away](https://support.vsware.ie/en/supervision-substitution#class-away)
    - [On Call Admin Module](https://support.vsware.ie/en/supervision-substitution#on-call-admin-module)
- [Subject Options](https://support.vsware.ie/en/subject-options#main-content)

    - [Generating Subject Option Blocks](https://support.vsware.ie/en/subject-options#generating-subject-option-blocks)
    - [PPOD (Post Primary Online Database)](https://support.vsware.ie/en/subject-options#ppod-post-primary-online-database)
    - [September Returns Subject Codes](https://support.vsware.ie/en/subject-options#september-returns-subject-codes)
    - [Parents entering preferences](https://support.vsware.ie/en/subject-options#parents-entering-preferences)
- [QQI](https://support.vsware.ie/en/qqi)
- [Office365](https://support.vsware.ie/en/office365)
- [User Hub](https://support.vsware.ie/en/user-hub)
- [Unpublished, temp folder](https://support.vsware.ie/en/unpublished-temp-folder)
- [Exams](https://support.vsware.ie/en/exams)
- [AEN and Medical](https://support.vsware.ie/en/aen-and-medical)
- [Student Care Monitor (Student Alerts)](https://support.vsware.ie/en/student-care-monitor-student-alerts)
- [Admissions](https://support.vsware.ie/en/admissions)

[![Chill listening crop-3](https://support.vsware.ie/hs-fs/hubfs/Small%20Logo.png?width=86&height=24&name=Small%20Logo.png "Chill listening crop-3")](https://support.vsware.ie/)

vsware.ie Help Center

Copyright © 2026, VSware