--- title: Student App - VS-Mail description: Using VS-Mail as a student --- [Skip to content](https://support.vsware.ie/en/student-app-vs-mail#main-content) English Show submenu for translations ![VS-Logo-1.jpg\]](https://support.vsware.ie/hs-fs/hubfs/VS-Logo-1.jpg?height=40&name=VS-Logo-1.jpg) - [Tickets](https://support.vsware.ie/tickets-view) - [Sign out](https://support.vsware.ie/_hcms/mem/logout) Open main navigation Close main navigation - [Tickets](https://support.vsware.ie/tickets-view) - [Sign out](https://support.vsware.ie/_hcms/mem/logout) - English Show submenu for translations - Go to vsware.ie Go to vsware.ie Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.vsware.ie/en?hsLang=en) 2. [Guides for Students](https://support.vsware.ie/en/guides-for-students?hsLang=en) # Student App - VS-Mail ## Using VS-Mail as a student #### **To return to the full list of Student App guides,** [**click here. **](https://support.vsware.ie/en/student-app-everything-you-need-to-know?hsLang=en)   VS-Mail is an in-app messaging service that allows all VSware users including students, parents, teachers and school staff to send and receive messages via their VSware accounts.  Please note that this service is not used by all schools. If you do not have access to the VS-Mail tab on your screen, it could be because your school has opted not to use the feature.  Please also note that if a school does decide to use VS-Mail, the Principal and admin staff are in control over who can send and receive messages. If you can access VS-Mail but are not allowed to send a message to a certain user, it is probably because your school has configured the settings this way, for example restricting students from sending messages to staff.    To access VS-Mail, click on the menu button on the top right of your screen and select 'Mail'.  You will be brought into your inbox. To compose a new message, click on 'Compose new' if you're using desktop, or the Plus button if you are using the app. ![](https://support.vsware.ie/hubfs/image-png-Nov-19-2020-12-40-42-41-PM.png)   You will see a red notification on the top right of your screen when you have a new message. If you are using the app and have enabled push notifications, the message will appear as a notification on your lock screen.    ![](https://support.vsware.ie/hs-fs/hubfs/image-png-Nov-19-2020-12-34-37-54-PM.png?width=424&name=image-png-Nov-19-2020-12-34-37-54-PM.png)                ![](https://support.vsware.ie/hs-fs/hubfs/image-png-Nov-19-2020-12-35-00-94-PM.png?width=149&name=image-png-Nov-19-2020-12-35-00-94-PM.png)     In some cases messages will have a reply button if the sender has enabled this function. This means for example that you can send messages back and forth to your teacher and attach your work/assignments to the message.    ![](https://support.vsware.ie/hubfs/image-png-Nov-19-2020-12-39-58-63-PM.png)   - [Frequently Asked Questions](https://support.vsware.ie/en/frequently-asked-questions?hsLang=en#main-content) - [Login and clearing the cache FAQ (all users)](https://support.vsware.ie/en/frequently-asked-questions?hsLang=en#login-and-clearing-the-cache-faq-all-users) - [Teacher FAQ](https://support.vsware.ie/en/frequently-asked-questions?hsLang=en#teacher-faq) - [Timetable FAQ](https://support.vsware.ie/en/frequently-asked-questions?hsLang=en#timetable-faq) - [Managing Students and general administration FAQ](https://support.vsware.ie/en/frequently-asked-questions?hsLang=en#managing-students-and-general-administration-faq) - [Guides for Parents](https://support.vsware.ie/en/guides-for-parents?hsLang=en#main-content) - [Parent App Video Guides](https://support.vsware.ie/en/guides-for-parents?hsLang=en#parent-app-video-guides) - [Parent App](https://support.vsware.ie/en/guides-for-parents?hsLang=en#parent-app) - [Submitting an absence to the school](https://support.vsware.ie/en/guides-for-parents?hsLang=en#submitting-an-absence-to-the-school) - [VS-Mail](https://support.vsware.ie/en/guides-for-parents?hsLang=en#vs-mail) - [Book and Supply Hub](https://support.vsware.ie/en/guides-for-parents?hsLang=en#book-and-supply-hub) - [Teacher User Guides](https://support.vsware.ie/en/teacher-user-guides?hsLang=en#main-content) - [General Teacher Guides](https://support.vsware.ie/en/teacher-user-guides?hsLang=en#general-teacher-guides) - [Attendance](https://support.vsware.ie/en/teacher-user-guides?hsLang=en#attendance) - [Assessment](https://support.vsware.ie/en/teacher-user-guides?hsLang=en#assessment) - [Rooms & Seating Plans](https://support.vsware.ie/en/teacher-user-guides?hsLang=en#rooms-seating-plans) - [Behaviour](https://support.vsware.ie/en/teacher-user-guides?hsLang=en#behaviour) - [VS-Mail](https://support.vsware.ie/en/teacher-user-guides?hsLang=en#vs-mail) - [Care Monitor Alerts (Student Alerts)](https://support.vsware.ie/en/teacher-user-guides?hsLang=en#care-monitor-alerts-student-alerts) - [Assessments](https://support.vsware.ie/en/assessments?hsLang=en#main-content) - [Assessments user guides for Admin](https://support.vsware.ie/en/assessments?hsLang=en#assessments-user-guides-for-admin) - [Timetabling](https://support.vsware.ie/en/timetabling?hsLang=en#main-content) - [General Timetabling](https://support.vsware.ie/en/timetabling?hsLang=en#general-timetabling) - [Timetable Construction](https://support.vsware.ie/en/timetabling?hsLang=en#timetable-construction) - [Publishing the Timetable](https://support.vsware.ie/en/timetabling?hsLang=en#publishing-the-timetable) - [Timetable Extras](https://support.vsware.ie/en/timetabling?hsLang=en#timetable-extras) - [Rotations in Timetabling](https://support.vsware.ie/en/timetabling?hsLang=en#rotations-in-timetabling) - [Rooming and Room Pools](https://support.vsware.ie/en/timetabling?hsLang=en#rooming-and-room-pools) - [Live Timetable Editing](https://support.vsware.ie/en/timetabling?hsLang=en#live-timetable-editing) - [P-POD](https://support.vsware.ie/en/p-pod?hsLang=en) - [Guides for Students](https://support.vsware.ie/en/guides-for-students?hsLang=en#main-content) - [Logging Into VSware](https://support.vsware.ie/en/guides-for-students?hsLang=en#logging-into-vsware) - [School's guide to Parent Accounts](https://support.vsware.ie/en/schools-guide-to-parent-accounts?hsLang=en#main-content) - [Setting up parent accounts](https://support.vsware.ie/en/schools-guide-to-parent-accounts?hsLang=en#setting-up-parent-accounts) - [Enabling Options for Parents](https://support.vsware.ie/en/schools-guide-to-parent-accounts?hsLang=en#enabling-options-for-parents) - [Permission Slips (Communications Package)](https://support.vsware.ie/en/permission-slips-communications-package?hsLang=en) - [VS-Mail (Communications Package)](https://support.vsware.ie/en/vs-mail-communications-package?hsLang=en) - [Student Profiles](https://support.vsware.ie/en/student-profiles?hsLang=en#main-content) - [Student Personal / Household Information](https://support.vsware.ie/en/student-profiles?hsLang=en#student-personal-household-information) - [AEN / Medical Data](https://support.vsware.ie/en/student-profiles?hsLang=en#aen-medical-data) - [Student Class Information](https://support.vsware.ie/en/student-profiles?hsLang=en#student-class-information) - [Student Accounts](https://support.vsware.ie/en/student-profiles?hsLang=en#student-accounts) - [Attendance](https://support.vsware.ie/en/attendance?hsLang=en#main-content) - [General Attendance Guides](https://support.vsware.ie/en/attendance?hsLang=en#general-attendance-guides) - [Marking Attendance](https://support.vsware.ie/en/attendance?hsLang=en#marking-attendance) - [Attendance Reports](https://support.vsware.ie/en/attendance?hsLang=en#attendance-reports) - [Passwords and Security](https://support.vsware.ie/en/passwords-and-security?hsLang=en#main-content) - [Users and Groups](https://support.vsware.ie/en/passwords-and-security?hsLang=en#users-and-groups) - [Passwords and Security](https://support.vsware.ie/en/passwords-and-security?hsLang=en#passwords-and-security) - [Principal and Secretary Profiles](https://support.vsware.ie/en/principal-and-secretary-profiles?hsLang=en#main-content) - [Absence Requests](https://support.vsware.ie/en/principal-and-secretary-profiles?hsLang=en#absence-requests) - [Teacher Profiles](https://support.vsware.ie/en/teacher-profiles?hsLang=en#main-content) - [Login and Passwords](https://support.vsware.ie/en/teacher-profiles?hsLang=en#login-and-passwords) - [Teachers Tab](https://support.vsware.ie/en/teacher-profiles?hsLang=en#teachers-tab) - [Groups](https://support.vsware.ie/en/groups?hsLang=en#main-content) - [Creating / Editing Groups](https://support.vsware.ie/en/groups?hsLang=en#creating-editing-groups) - [Behaviour](https://support.vsware.ie/en/behaviour?hsLang=en#main-content) - [Behaviour Reports](https://support.vsware.ie/en/behaviour?hsLang=en#behaviour-reports) - [Book & Supply Hub](https://support.vsware.ie/en/book-supply-hub?hsLang=en) - [Classes](https://support.vsware.ie/en/classes?hsLang=en#main-content) - [Class List Manager](https://support.vsware.ie/en/classes?hsLang=en#class-list-manager) - [Teaching Groups](https://support.vsware.ie/en/classes?hsLang=en#teaching-groups) - [Managing staff and teachers](https://support.vsware.ie/en/classes?hsLang=en#managing-staff-and-teachers) - [Classroom Based Assessment](https://support.vsware.ie/en/classroom-based-assessment?hsLang=en) - [DTR Returns - September Returns & Subject Codes](https://support.vsware.ie/en/dtr-returns-september-returns-subject-codes?hsLang=en) - [Fees](https://support.vsware.ie/en/fees?hsLang=en) - [Mailing Labels](https://support.vsware.ie/en/mailing-labels?hsLang=en#main-content) - [Mailing Labels](https://support.vsware.ie/en/mailing-labels?hsLang=en#mailing-labels) - [Settings](https://support.vsware.ie/en/settings?hsLang=en#main-content) - [Subjects](https://support.vsware.ie/en/settings?hsLang=en#subjects) - [Templates](https://support.vsware.ie/en/settings?hsLang=en#templates) - [Calendar](https://support.vsware.ie/en/settings?hsLang=en#calendar) - [SMS](https://support.vsware.ie/en/sms?hsLang=en) - [Supervision & Substitution](https://support.vsware.ie/en/supervision-substitution?hsLang=en#main-content) - [Recording Teacher Absence](https://support.vsware.ie/en/supervision-substitution?hsLang=en#recording-teacher-absence) - [Reporting on Substitution](https://support.vsware.ie/en/supervision-substitution?hsLang=en#reporting-on-substitution) - [Long Term Leave](https://support.vsware.ie/en/supervision-substitution?hsLang=en#long-term-leave) - [Class Away](https://support.vsware.ie/en/supervision-substitution?hsLang=en#class-away) - [On Call Admin Module](https://support.vsware.ie/en/supervision-substitution?hsLang=en#on-call-admin-module) - [Subject Options](https://support.vsware.ie/en/subject-options?hsLang=en#main-content) - [Generating Subject Option Blocks](https://support.vsware.ie/en/subject-options?hsLang=en#generating-subject-option-blocks) - [PPOD (Post Primary Online Database)](https://support.vsware.ie/en/subject-options?hsLang=en#ppod-post-primary-online-database) - [September Returns Subject Codes](https://support.vsware.ie/en/subject-options?hsLang=en#september-returns-subject-codes) - [Parents entering preferences](https://support.vsware.ie/en/subject-options?hsLang=en#parents-entering-preferences) - [QQI](https://support.vsware.ie/en/qqi?hsLang=en) - [Office365](https://support.vsware.ie/en/office365?hsLang=en) - [User Hub](https://support.vsware.ie/en/user-hub?hsLang=en) - [Unpublished, temp folder](https://support.vsware.ie/en/unpublished-temp-folder?hsLang=en) - [Exams](https://support.vsware.ie/en/exams?hsLang=en) - [AEN and Medical](https://support.vsware.ie/en/aen-and-medical?hsLang=en) - [Student Care Monitor (Student Alerts)](https://support.vsware.ie/en/student-care-monitor-student-alerts?hsLang=en) - [Admissions](https://support.vsware.ie/en/admissions?hsLang=en) [![Chill listening crop-3](https://support.vsware.ie/hs-fs/hubfs/Small%20Logo.png?width=86&height=24&name=Small%20Logo.png "Chill listening crop-3")](https://support.vsware.ie/?hsLang=en) vsware.ie Help Center Copyright © 2026, VSware