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Student App - Downloading the app and logging in

Student App - Downloading the app and logging in

To return to the full list of Student App guides, click here. 

Downloading the app and logging in via a device (phone/tablet etc.)

In order to access VSware for the first time, you will need the school to provide you with:

  • Your unique username. For example this might be L.Adams
  • A temporary password. (You will have to reset this to your own unique password once you log in, more on that below)

Downloading the app

  • For Android devices: Visit the Google Play Store on your device and search for 'VSware

  • For iOS devices (Apple): Visit the App Store on your device and search for 'VSware
  • Tap 'Install

Logging in 

  • Once the app is on your device, open it and start typing the 'official' name of your school i.e. My School Dublin, then select it from the dropdown list when it appears. Do not type the local or nickname of your school.
  • Enter your username and your temporary password.
  • You will then be brought to the reset password screen where you can create your own personal password that you will use going forward. 

Turning on Push Notifications for the VSware App

Push notifications appear on your device's lock screen in the same way that your What's App or SMS messages pop up.

Enabling these push notifications to be sent from the VSware App to your device will ensure that you don't miss messages sent via VS-Mail from your school. Note that some schools do not use VS-Mail. If this is the case, there is no need to enable notifications.  

To enable notifications on an iOS/Apple device:

  1. Go to Settings > Notifications, select the VSware App, and make sure that Allow Notifications is on.
  2. If you have notifications turned on for the app but you're not receiving alerts, you might not have Banners selected. Go to Settings > Notifications, select the app, then select Banners.
  3. Make sure that you’re signed in to your Apple ID
  4. Make sure that Do Not Disturb is off
  5. If you’ve recently installed the app or restored it from a backup, open the app to start getting notifications.

To enable notifications on an Android device:

  1. Open your phone's Settings app.
  2. Tap Apps & notifications or Notifications.
  3. Scroll to the VSware App
  4. Ensure notifications are turned enabled  

 

Logging into the Student App via desktop

If you are using a desktop computer or laptop to access the Student App, you will not need to download anything. You can simply log in via your browser.

  • First, make sure you are using a modern browser. We recommend that you use Google Chrome, Safari or Firefox. We no longer support Internet Explorer. 
  • You will need the school to provide you with your school’s VSware URL. It might look something like myschoolname.vsware.ie. Type this into your browser and hit enter. 
  • Enter your username and temporary password and hit Login
  • You will then be brought to the reset password screen where you can create your own personal password that you will use going forward.