--- title: Student App - Downloading the app and logging in description: Student App - Downloading the app and logging in --- [Skip to content](https://support.vsware.ie/en/student-guide-to-vsware#main-content) English Show submenu for translations ![VS-Logo-1.jpg\]](https://support.vsware.ie/hs-fs/hubfs/VS-Logo-1.jpg?height=40&name=VS-Logo-1.jpg) - [Tickets](https://support.vsware.ie/tickets-view) - [Sign out](https://support.vsware.ie/_hcms/mem/logout) Open main navigation Close main navigation - [Tickets](https://support.vsware.ie/tickets-view) - [Sign out](https://support.vsware.ie/_hcms/mem/logout) - English Show submenu for translations - Go to vsware.ie Go to vsware.ie Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.vsware.ie/en?hsLang=en) 2. [Guides for Students](https://support.vsware.ie/en/guides-for-students?hsLang=en) # Student App - Downloading the app and logging in ## Student App - Downloading the app and logging in #### **To return to the full list of Student App guides,** [**click here. **](https://support.vsware.ie/en/student-app-everything-you-need-to-know?hsLang=en) ### **Downloading the app and logging in via a device (phone/tablet etc.)** In order to access VSware for the first time, you will need the school to provide you with: - Your unique **username.** For example this might be *L.Adams* - A temporary password. (You will have to reset this to your own unique password once you log in, more on that below) #### Downloading the app - For Android devices: Visit the **Google Play Store** on your device and search for '**VSware**'  ![](https://lh3.googleusercontent.com/BXEFgln41UBvA9jjkAuuZNF7Kdcswznwc1nuyP9jeajymIpniAXkN2ZTTOHfsX5P9TI9dYf4xrdyCma6IDpnPS-fy5A2iHPVDesHoXJrL8_-3N3Yv_bkZL52kpiKoFjAPKsHCmP5) - For iOS devices (Apple): Visit the **App Store** on your device and search for '**VSware** - Tap '**Install**'  #### Logging in  - Once the app is on your device, open it and start typing the 'official' name of your school i.e. **My School Dublin,** then select it from the dropdown list when it appears. Do not type the local or nickname of your school. - Enter your username and your temporary password. - You will then be brought to the reset password screen where you can create your own personal password that you will use going forward.  **![](https://lh6.googleusercontent.com/gmzoVEmYDw6u_J3cCpy8cHpUR6XNf-hH4uEr7CGXNQtYbohQARxsvzWsrN27z7mTDMMrGvEWS4auZDdkwxGYTofqHqXgHl5RRZZSFa4r9XsxaiJIWjtt7CyU1lvNF21haTX7Fevc)** #### **Turning on Push Notifications for the VSware App** Push notifications appear on your device's lock screen in the same way that your What's App or SMS messages pop up. Enabling these push notifications to be sent from the VSware App to your device will ensure that you don't miss messages sent via VS-Mail from your school. Note that some schools do not use VS-Mail. If this is the case, there is no need to enable notifications.   To enable notifications on an **iOS/Apple** device: 1. Go to Settings \> Notifications, select the VSware App, and make sure that Allow Notifications is on. 2. If you have notifications turned on for the app but you're not receiving alerts, you might not have Banners selected. Go to Settings \> Notifications, select the app, then select Banners. 3. Make sure that you’re [signed in to your Apple ID](https://support.apple.com/kb/HT204053).  4. Make sure that [Do Not Disturb is off](https://support.apple.com/kb/HT204321).  5. If you’ve recently installed the app or restored it from a backup, open the app to start getting notifications. To enable notifications on an **Android** device: 1. Open your phone's Settings app. 2. Tap **Apps** **& notifications** or **Notifications**. 3. Scroll to the VSware App 4. Ensure notifications are turned enabled     #### **Logging into the Student App via desktop** If you are using a desktop computer or laptop to access the Student App, you will not need to download anything. You can simply log in via your browser. - First, make sure you are using a modern browser. We recommend that you use **Google Chrome, Safari or Firefox**. We no longer support Internet Explorer.  - You will need the school to provide you with your school’s VSware URL. It might look something like **myschoolname.vsware.ie**. Type this into your browser and hit enter.  - Enter your username and temporary password and hit **Login** - You will then be brought to the reset password screen where you can create your own personal password that you will use going forward.        - [Frequently Asked Questions](https://support.vsware.ie/en/frequently-asked-questions?hsLang=en#main-content) - [Login and clearing the cache FAQ (all users)](https://support.vsware.ie/en/frequently-asked-questions?hsLang=en#login-and-clearing-the-cache-faq-all-users) - [Teacher FAQ](https://support.vsware.ie/en/frequently-asked-questions?hsLang=en#teacher-faq) - [Timetable FAQ](https://support.vsware.ie/en/frequently-asked-questions?hsLang=en#timetable-faq) - [Managing Students and general administration FAQ](https://support.vsware.ie/en/frequently-asked-questions?hsLang=en#managing-students-and-general-administration-faq) - [Guides for Parents](https://support.vsware.ie/en/guides-for-parents?hsLang=en#main-content) - [Parent App Video Guides](https://support.vsware.ie/en/guides-for-parents?hsLang=en#parent-app-video-guides) - [Parent App](https://support.vsware.ie/en/guides-for-parents?hsLang=en#parent-app) - [Submitting an absence to the school](https://support.vsware.ie/en/guides-for-parents?hsLang=en#submitting-an-absence-to-the-school) - [VS-Mail](https://support.vsware.ie/en/guides-for-parents?hsLang=en#vs-mail) - [Book and Supply Hub](https://support.vsware.ie/en/guides-for-parents?hsLang=en#book-and-supply-hub) - [Teacher User Guides](https://support.vsware.ie/en/teacher-user-guides?hsLang=en#main-content) - [General Teacher Guides](https://support.vsware.ie/en/teacher-user-guides?hsLang=en#general-teacher-guides) - [Attendance](https://support.vsware.ie/en/teacher-user-guides?hsLang=en#attendance) - [Assessment](https://support.vsware.ie/en/teacher-user-guides?hsLang=en#assessment) - [Rooms & Seating Plans](https://support.vsware.ie/en/teacher-user-guides?hsLang=en#rooms-seating-plans) - [Behaviour](https://support.vsware.ie/en/teacher-user-guides?hsLang=en#behaviour) - [VS-Mail](https://support.vsware.ie/en/teacher-user-guides?hsLang=en#vs-mail) - [Care Monitor Alerts (Student Alerts)](https://support.vsware.ie/en/teacher-user-guides?hsLang=en#care-monitor-alerts-student-alerts) - [Assessments](https://support.vsware.ie/en/assessments?hsLang=en#main-content) - [Assessments user guides for Admin](https://support.vsware.ie/en/assessments?hsLang=en#assessments-user-guides-for-admin) - [Timetabling](https://support.vsware.ie/en/timetabling?hsLang=en#main-content) - [General Timetabling](https://support.vsware.ie/en/timetabling?hsLang=en#general-timetabling) - [Timetable Construction](https://support.vsware.ie/en/timetabling?hsLang=en#timetable-construction) - [Publishing the Timetable](https://support.vsware.ie/en/timetabling?hsLang=en#publishing-the-timetable) - [Timetable Extras](https://support.vsware.ie/en/timetabling?hsLang=en#timetable-extras) - [Rotations in Timetabling](https://support.vsware.ie/en/timetabling?hsLang=en#rotations-in-timetabling) - [Rooming and Room Pools](https://support.vsware.ie/en/timetabling?hsLang=en#rooming-and-room-pools) - 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[Student Personal / Household Information](https://support.vsware.ie/en/student-profiles?hsLang=en#student-personal-household-information) - [AEN / Medical Data](https://support.vsware.ie/en/student-profiles?hsLang=en#aen-medical-data) - [Student Class Information](https://support.vsware.ie/en/student-profiles?hsLang=en#student-class-information) - [Student Accounts](https://support.vsware.ie/en/student-profiles?hsLang=en#student-accounts) - [Attendance](https://support.vsware.ie/en/attendance?hsLang=en#main-content) - [General Attendance Guides](https://support.vsware.ie/en/attendance?hsLang=en#general-attendance-guides) - [Marking Attendance](https://support.vsware.ie/en/attendance?hsLang=en#marking-attendance) - [Attendance Reports](https://support.vsware.ie/en/attendance?hsLang=en#attendance-reports) - [Passwords and Security](https://support.vsware.ie/en/passwords-and-security?hsLang=en#main-content) - [Users and Groups](https://support.vsware.ie/en/passwords-and-security?hsLang=en#users-and-groups) - [Passwords and Security](https://support.vsware.ie/en/passwords-and-security?hsLang=en#passwords-and-security) - [Principal and Secretary Profiles](https://support.vsware.ie/en/principal-and-secretary-profiles?hsLang=en#main-content) - [Absence Requests](https://support.vsware.ie/en/principal-and-secretary-profiles?hsLang=en#absence-requests) - [Teacher Profiles](https://support.vsware.ie/en/teacher-profiles?hsLang=en#main-content) - [Login and Passwords](https://support.vsware.ie/en/teacher-profiles?hsLang=en#login-and-passwords) - [Teachers Tab](https://support.vsware.ie/en/teacher-profiles?hsLang=en#teachers-tab) - [Groups](https://support.vsware.ie/en/groups?hsLang=en#main-content) - [Creating / Editing Groups](https://support.vsware.ie/en/groups?hsLang=en#creating-editing-groups) - [Behaviour](https://support.vsware.ie/en/behaviour?hsLang=en#main-content) - [Behaviour Reports](https://support.vsware.ie/en/behaviour?hsLang=en#behaviour-reports) - [Book & Supply Hub](https://support.vsware.ie/en/book-supply-hub?hsLang=en) - [Classes](https://support.vsware.ie/en/classes?hsLang=en#main-content) - [Class List Manager](https://support.vsware.ie/en/classes?hsLang=en#class-list-manager) - [Teaching Groups](https://support.vsware.ie/en/classes?hsLang=en#teaching-groups) - [Managing staff and teachers](https://support.vsware.ie/en/classes?hsLang=en#managing-staff-and-teachers) - [Classroom Based Assessment](https://support.vsware.ie/en/classroom-based-assessment?hsLang=en) - [DTR Returns - September Returns & Subject Codes](https://support.vsware.ie/en/dtr-returns-september-returns-subject-codes?hsLang=en) - [Fees](https://support.vsware.ie/en/fees?hsLang=en) - [Mailing Labels](https://support.vsware.ie/en/mailing-labels?hsLang=en#main-content) - [Mailing Labels](https://support.vsware.ie/en/mailing-labels?hsLang=en#mailing-labels) - [Settings](https://support.vsware.ie/en/settings?hsLang=en#main-content) - [Subjects](https://support.vsware.ie/en/settings?hsLang=en#subjects) - [Templates](https://support.vsware.ie/en/settings?hsLang=en#templates) - [Calendar](https://support.vsware.ie/en/settings?hsLang=en#calendar) - [SMS](https://support.vsware.ie/en/sms?hsLang=en) - [Supervision & Substitution](https://support.vsware.ie/en/supervision-substitution?hsLang=en#main-content) - [Recording Teacher Absence](https://support.vsware.ie/en/supervision-substitution?hsLang=en#recording-teacher-absence) - [Reporting on Substitution](https://support.vsware.ie/en/supervision-substitution?hsLang=en#reporting-on-substitution) - [Long Term Leave](https://support.vsware.ie/en/supervision-substitution?hsLang=en#long-term-leave) - [Class Away](https://support.vsware.ie/en/supervision-substitution?hsLang=en#class-away) - [On Call Admin Module](https://support.vsware.ie/en/supervision-substitution?hsLang=en#on-call-admin-module) - [Subject Options](https://support.vsware.ie/en/subject-options?hsLang=en#main-content) - [Generating Subject Option Blocks](https://support.vsware.ie/en/subject-options?hsLang=en#generating-subject-option-blocks) - [PPOD (Post Primary Online Database)](https://support.vsware.ie/en/subject-options?hsLang=en#ppod-post-primary-online-database) - [September Returns Subject Codes](https://support.vsware.ie/en/subject-options?hsLang=en#september-returns-subject-codes) - [Parents entering preferences](https://support.vsware.ie/en/subject-options?hsLang=en#parents-entering-preferences) - [QQI](https://support.vsware.ie/en/qqi?hsLang=en) - [Office365](https://support.vsware.ie/en/office365?hsLang=en) - [User Hub](https://support.vsware.ie/en/user-hub?hsLang=en) - [Unpublished, temp folder](https://support.vsware.ie/en/unpublished-temp-folder?hsLang=en) - [Exams](https://support.vsware.ie/en/exams?hsLang=en) - [AEN and Medical](https://support.vsware.ie/en/aen-and-medical?hsLang=en) - [Student Care Monitor (Student Alerts)](https://support.vsware.ie/en/student-care-monitor-student-alerts?hsLang=en) - [Admissions](https://support.vsware.ie/en/admissions?hsLang=en) [![Chill listening crop-3](https://support.vsware.ie/hs-fs/hubfs/Small%20Logo.png?width=86&height=24&name=Small%20Logo.png "Chill listening crop-3")](https://support.vsware.ie/?hsLang=en) vsware.ie Help Center Copyright © 2026, VSware