Paying a Fee with Installments

This guide explains how to pay your school fees and how instalment plans work in the VSware system.

Sometimes the school allows you to pay a fee in instalments. If this option is available, you will see two choices when paying:

If you choose instalments, these rules apply:

Add your card details: You must enter your card details when you set up the plan.
Automatic payments: Instalments work like a subscription, so the system securely stores your card to take payments automatically.
Changing your card: You cannot remove the saved card while the instalment plan is active unless you replace it with another valid card.
After the last payment: When the final instalment has been paid, you can remove your saved card details if you wish.

Instalment start date: There is a deadline for starting an instalment plan.
After the deadline: If you miss this date, the instalment option will disappear and the full fee must be paid at once.

If a payment fails, the system will try to resolve it automatically:

Retry attempts: If a payment fails (for example, not enough money in the account), the system will try to charge the card again a few times.
Plan cancellation: If the payments keep failing, the instalment plan will be cancelled.
Remaining balance: If the plan is cancelled, the rest of the fee must be paid in full by the fee due date.
No restart: Once cancelled, the instalment plan cannot be started again for that fee.
- The only exception is if the school refunds the payment and you sign up again while the instalment sign-up period is still open.

If you decide to pay everything at once:

One payment: You can pay the full amount in a single transaction.
Saving your card: You do not have to save your card details.
Optional: You may save your card if you want to make future payments faster.

Paying a Fee with Installments – Parent Guide