Managing Students and general administration FAQ
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Student’s first name is changed in PPOD but not updating in VSWare

How to update a student’s first name when it’s not syncing from P-POD correctly. This article is intended for Admin. (Read time: less than 1 minute).

Last updated: 07/07/2022

Students first name not changing in VSware

Step 1

Go to the student’s profile > click on the edit pencil beside the Name field.

Step 2

Edit the name in the 'Pref First name' field > Save. The updated name will now display in VSWare.

 


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