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Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions / FAQ / F.A.Q.

Teachers & the App

VSware Teacher Guide (read time 3 minutes)

Login and clearing the cache FAQ

Q: I am a staff member who has been locked out of VSware (read time less than 1 minute)

Q: I am a staff member who is having trouble logging into VSware (read time less than 2 minutes)

Q: A parent has been in touch to say that they can’t log in (read time less than 2 minutes)

Q: User has updated password but still can't log in (read time 1 minute)

Q: What is a browser? (read time less than 1 minute)

Q: What does 'Cache' mean and how do I clear it? (read time 1 minute)

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Timetable FAQ

Q: Teaching groups won't auto assign in screen 6 (less than 1 minute)

Q: How and when should I publish my timetable? (read time 3 minutes)

Q: How to add a day type and set up my calendar? (read time 1 minute)

Q: What does 'Optimizing' mean in timetabling? (read time less than 1 minute)

Q: My timetable is almost complete but I can't get it to 100%. How do I do this? (read time less than 2 minutes)

Q: How do I set up subject or student options? (Read time 10 mins)

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Managing Students and general administration FAQ

Q: How do parents and guardians use VSware?

Q: How does Users & Groups work?

Q: How do I enter CBA results?

Q: How can attendance be taken for another teacher's class? (read time less than 1 minute)

Q: How to enter Leaving Cert Results (read time less than 2 minutes)

Q: What's the difference between a Free-form and Dynamic group? (read time less than 2 minutes)

Q: Exam print template is not working (less than 2 minutes)

Q. P-POD Sync/P-POD Rollover - how and when should I do it? (read time 1 minute)

Q: I have changed a student’s first name in PPOD but it is not changing in VSWare. Why? (read time less than 1 minute)

Q: How to Add Siblings to Incoming First Years (read time 1 minute)

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