How to create and manage student alerts. This article is intended for Teachers. (Read time: < 5 minutes).
Last updated: 05/05/2023
Student alerts are temporary icons that appear on the student’s profile picture that notify staff that there is some important information relating to the student that they should be aware of. Simply click on the red information icon to read the alert. Some examples might include notifying staff of a bereavement the student has experienced, or a reminder about a uniform exemption etc.. As these alerts are temporary and do not integrate into to any other area of VSware, they are not intended as a replacement for the AEN/Medical tab.
Mobile App: Teachers can view Student Alerts on the Mobile Teacher App, but must use the desktop when creating and managing alerts.
Note on permissions:
By default, all teachers can see student alerts but only for the students that they teach.
For teachers to create and manage student alerts for their own students, they must be given the permission by the school office: ''Allow teacher to manage and create their own student alerts''
For teachers to create and manage student alerts for all students in the school, they must be given these permissions by the school office: ''Allow teacher access to all student profiles'' and ''Allow teacher to create and manage their own student alerts''.
Parents/contacts cannot view Student Alerts.
Viewing the student alert on Desktop
Student alerts can be seen via the following screens:
- The student profile (Simply search for the student, click on the red information icon beside their profile picture to read the alert)
- Mark attendance screen
- Class list screen
- Assessment input screen
Creating a Student Alert on Desktop
Step 1
Select 'Student Alerts'
Step 3
Select 'Actions' > '+ Add new alert'
Type the title, search for the recipient, select the duration that the alert will be visible for and type the description of the alert.
Click 'Create'
Once created, the status of the alert will be listed as 'Active' if you are in the date range of that alert.
Tips for searching:
When creating an alert, you can also search for students, classes, teaching groups, dynamic groups or freeform groups using the search bar. When you select a group, the entire list of students will apear in the Student List section, and the alert will apply to all of their individual profiles.
On the main student alerts screen, you can select 'Actions' > 'Edit Table' to customise your view. You can also search by student name on this screen to find past alerts.
Editing or deleting a student alert on Desktop
To edit, simply click the three dots and select 'Edit' or 'Delete'
Viewing the student alert on the Mobile App
You can view the student alert in a number of ways on the mobile app.
- Via the Mark Attendance screen (which can be accessed via the Attendance or Timetable tabs). Simply click on the red exclamation point beside the student's name.
- By searching for the student. Select 'More' (the three lines) > select 'Students' and search the student's name. Here you can click on the student, then on Student Alerts.
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If you still have questions, please visit our knowledge base at support.vsware.ie. You can contact our support team via email at support@vsware.ie, via the chat bubble when you are logged into your VSware account or via phone on 01-5549628. Support hours are Mon - Fri, 08:30 - 18:00.